About
Jacqueline Friedland (FCIA, FCAS, FSA) joined the Office of the Superintendent of Financial Institutions (OSFI) in October 2020 as Sr. Director, Insurance Supervision Sector, P&C Insurance Group. For the two years prior to joining OSFI, Jacqueline provided a wide range of actuarial, risk management, and research consulting services through her own firm, J. Friedland Actuarial Consulting Inc. (JFAC). At JFAC, Jacqueline offered expertise in leadership development, lean management, actuarial target operating models, and governance frameworks. Prior to JFAC, Jacqueline served as Chief Risk Officer, Chief Actuary, and Chief Compliance Officer for RSA Canada. During her career of more than 35 years, Jacqueline worked with a number of consulting firms and international insurers in the U.S., South Africa, and Canada.
Jacqueline is the principal author of Fundamentals of General Insurance Actuarial Analysis, released by the Society of Actuaries, and Estimating Unpaid Claims Using Basic Techniques, released by the Casualty Actuarial Society. She served in leadership roles for the development of actuarial publications on diverse subjects including water damage risk and the pricing of property insurance, operational risk, economic capital modeling, catastrophe modeling, and numerous financial reporting subjects (including IFRS 17).
Jacqueline is currently President-Elect of the Canadian Institute of Actuaries and Vice Chair of the Big Data Working Group of the International Actuarial Association. She is an active volunteer with the CIA, IAA, CAS, SOA, and IFoA.
